Answers to the most common questions about security, fees, backups, and offline use.
Getting Started | Safety & Dont Lose Money | Backups & Recovery | Fees & Pricing | Privacy & Trust | Offline Mode | Faucet
Core questions about what OneCurrency is and how to begin. Go to tutorial section
Non-custodial. You hold the keys. OneCurrency never has access to your Bitcoin.
OneCurrency is a Bitcoin (BTC) wallet. It's built for Bitcoin transactions and Bitcoin backups (seed phrase).
Yes. If you have your seed phrase, you can restore or import the wallet in OneCurrency.
Yes. If you want to separate funds (savings vs spending), create separate wallets and back up each one individually.
No. There is no KYC. You can create a wallet without signup.
Common safety issues and what to do when something goes wrong. Go to tutorial section
Bitcoin transactions are irreversible. Always double-check the address (or scan a QR code) before sending.
Confirm the transaction ID on a Bitcoin block explorer and verify the receiving address matches and the transaction has confirmations. If the address is correct and it's confirmed, the recipient must credit it on their side.
This usually happens when the network fee is too low during high congestion. You can either wait, or (if your wallet supports it) use a fee bump option to speed it up.
How to protect your seed phrase and restore safely. Go to tutorial section
If you backed up your wallet (encrypted JSON or QR), you can restore on any device with the backup and password. If you did not back up, the funds are unrecoverable.
Your Bitcoin is safe. Your seed phrase works with any compatible wallet like Electrum, BlueWallet, or Sparrow.
Seed phrase: universal recovery method that works with many compatible Bitcoin wallets. Encrypted backup (JSON/QR): convenient restore for OneCurrency, protected by your password. Best practice: store both, separately.
Offline, in at least two separate secure places (e.g., a safe plus locked storage). Never store it in plain text in email, notes apps, or cloud drives.
Yes. Anyone with your seed phrase can control the funds. Treat it like the master key to your money.
Restore on the new device using your seed phrase or encrypted backup plus password. Then confirm you can see your balance before wiping the old device.
Encrypted backups are protected by your password. Keep the password secret and store backups in multiple safe places.
Clear answers about network fees and platform fees. Go to tutorial section
Receiving is free. Sending includes the fixed platform fee (0.00003337 BTC) plus the Bitcoin network fee, which is shown before you send.
Bitcoin network fees fluctuate based on demand (mempool congestion). When more people are transacting, fees rise.
No platform fee is applied to receiving. Receiving may still involve the sender's network fee.
Yes. Each send includes the fixed platform fee (0.00003337 BTC) plus the variable Bitcoin network fee.
If it changes in the future, it should be clearly shown before you send.
It depends on the fee. Higher fees confirm faster. OneCurrency shows fee estimates so you can choose your speed.
What OneCurrency can and cannot see, plus phishing protection. Go to tutorial section
Your private keys stay on your device. Bitcoin transactions are public on the blockchain. Any additional tracking depends on your site or app analytics choices, so keep it simple and transparent.
Only use the official domain and bookmark it. Never enter your seed phrase on random sites. OneCurrency will never ask you for your seed phrase to verify anything.
How offline preparation works and what it protects. Go to tutorial section
Yes. You can create wallets and prepare transactions offline. Reconnect only when you want to broadcast.
You can create a wallet and build a transaction without internet. You'll need to reconnect to broadcast it to the Bitcoin network.
It reduces exposure while you're generating keys and preparing transactions, but you still need to protect your seed phrase and backup password.
Common support questions and anti-abuse limits. Go to tutorial section
Open onecurrency.net/onefaucet/, paste your receiving address, solve the captcha, and claim. Withdrawals start at 30,000 sats.
Minimums prevent spam and reduce overhead. It's a threshold to keep the faucet sustainable.
Faucets often rate-limit to prevent abuse. Try later and make sure you're using a valid Bitcoin address.